Insights
Everything, newest first
I write about AI, insurance, and building products — perspectives, essays, and field notes, published here and across LinkedIn, Substack, and Medium. Everything, newest first.
Delivery Risk Has Owners Everywhere. Opportunity Risk Has None.
Why the next forward deployment in enterprise AI isn't engineering — it's product.
AI Is Not the Great Equalizer. It's a Judgment Amplifier.
Everyone says AI commoditizes product skills. I think it does the opposite — it widens the gap between the product managers who ask better questions and everyone else.
AI Doesn’t Replace Product Managers. It Changes Where We Create Value.
“Great technology changes how we build products. Great product thinking determines whether those products matter.”
Stop Calling Them 'AI Product Managers'
AI didn't create a new job. It walked into every room the product manager already brokered and raised the bar in each one. Here's why the future belongs to the Product Navigator, not the 'AI PM.'
Harnessing Social Media Data for Enhanced Underwriting Effectiveness (link coming soon)
How alternative data can sharpen underwriting decisions without sacrificing governance.
Right Touch Underwriting for Commercial Lines (link coming soon)
Routing underwriting effort to where judgment matters — and automating the rest.
Innovation for Improving Catastrophe Claims Response (link coming soon)
Rethinking post-catastrophe claims from alert to settlement.
Realizing the Potential of Social Media: A Strategy and Approach for Insurers (link coming soon)
How Insurers Can Leverage Social and Messaging Apps to Enhance Digital Value (link coming soon)
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